Terms of Service for KALYAN SOFTWARE SOLUTIONS PRIVATE LIMITED

Effective Date: [Insert Effective Date]

These Terms of Service ("Terms") govern the access to and use of the website bogrinsty.live and any related services, quotations, communications, bookings, and work performed by KALYAN SOFTWARE SOLUTIONS PRIVATE LIMITED ("Company", "we", "us", or "our"). By accessing our website, requesting a quotation, booking services, or otherwise engaging with our services, you ("Customer", "you", or "your") agree to be bound by these Terms.

1. Introduction and Acceptance of Terms

These Terms form a legally binding agreement between you and KALYAN SOFTWARE SOLUTIONS PRIVATE LIMITED, having its registered address at PLOT NO 64 AND 65 FLAT NO 301 MAA NIVASAM APARTMENTS HARIPURI COLONY, HYDERABAD, Telangana, India - 500035. If you do not agree to these Terms, you must not use our website or engage our services.

By submitting an inquiry, accepting a quotation, making a booking, paying an invoice, or allowing work to commence, you confirm that you have read, understood, and accepted these Terms.

2. Scope of Services

KALYAN SOFTWARE SOLUTIONS PRIVATE LIMITED provides handcrafted and construction-related services, including but not limited to:

• Snekring og tømrerarbeid
• Montering av kjøkken og garderober
• Gulvlegging og listverk
• Oppussing av bad og våtromsarbeid
• Terrassebygging og utendørs vedlikehold
• Rehabilitering av eldre bygg

The exact scope, specifications, materials, timelines, and deliverables for each project shall be set out in the relevant quotation, work order, invoice, proposal, or written agreement. Any service not expressly included in the agreed scope shall be treated as additional work and may require a revised quotation and additional charges.

We reserve the right to refuse, suspend, or discontinue any service where the requested work is unsafe, unlawful, technically impracticable, or outside our operational capacity.

3. User Obligations and Responsibilities

You agree to:

• Provide accurate, complete, and current information when requesting services or making a booking.
• Ensure that the worksite is accessible, safe, and reasonably prepared for the agreed services.
• Obtain all necessary permissions, consents, approvals, and access rights required for the work, including landlord, housing association, municipal, or other third-party approvals where applicable.
• Disclose any known hazards, structural issues, hidden defects, asbestos, moisture damage, electrical risks, plumbing issues, or other conditions that may affect the work.
• Cooperate with our personnel and contractors and provide timely decisions, approvals, and feedback.
• Not interfere with, misuse, or damage tools, materials, equipment, or completed work.
• Pay all amounts due in accordance with the agreed payment terms.

You are responsible for securing valuables, fragile items, and personal property at the worksite before work begins. Unless otherwise agreed in writing, we are not responsible for removal, storage, or protection of such items.

4. Payment Terms and Conditions

All prices will be communicated in the applicable quotation, proposal, or invoice. Unless otherwise stated, prices may be based on fixed-price, hourly-rate, milestone-based, or material-plus-labor arrangements.

• Invoices are payable within the period stated on the invoice.
• If no payment period is stated, payment is due immediately upon invoice issuance.
• We may require an advance payment, deposit, or milestone payment before commencing or continuing work.
• Materials, special equipment, subcontractor costs, travel, disposal fees, and other project-related expenses may be charged separately unless expressly included.
• Late payments may attract interest, collection costs, administrative charges, and suspension of services to the extent permitted by applicable law.

Any estimate provided by KALYAN SOFTWARE SOLUTIONS PRIVATE LIMITED is based on the information available at the time of preparation. If site conditions, hidden defects, customer requests, or regulatory requirements change, we may revise the price accordingly.

5. Cancellation and Refund Policy

Cancellations must be communicated in writing by email or other accepted communication channel. The following rules apply unless a different cancellation policy is stated in the quotation or contract:

• If you cancel before work has started, any deposit may be partially or fully retained to cover administrative costs, planning, reserved labor, and procurement expenses.
• If materials have already been ordered, customized, cut, fabricated, or delivered, such costs are non-refundable.
• If work has commenced, you will be charged for all completed work, time spent, materials used, and any non-cancellable commitments made on your behalf.
• Refunds, if any, will be processed only after deduction of completed work, costs incurred, and applicable charges.

We may cancel or reschedule services due to safety concerns, non-payment, lack of access, force majeure, or other reasonable grounds. In such cases, we will use reasonable efforts to notify you and, where appropriate, offer a rescheduled date or refund of amounts paid for undelivered services, subject to deductions for work already performed and costs incurred.

6. Liability Limitations

To the maximum extent permitted by applicable law, KALYAN SOFTWARE SOLUTIONS PRIVATE LIMITED shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profit, loss of business, loss of data, loss of use, or loss of goodwill.

Our total aggregate liability arising out of or in connection with the services, website, or these Terms shall be limited to the amount paid by you for the specific service giving rise to the claim, except where such limitation is prohibited by law.

We are not liable for:

• Pre-existing defects, hidden damage, structural failures, or conditions not reasonably discoverable before work begins.
• Delays caused by weather, supply shortages, third-party failures, customer actions, or site access issues.
• Damage resulting from inaccurate instructions, customer-supplied materials, or unauthorized modifications by third parties.
• Any failure caused by events beyond our reasonable control.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for fraud, wilful misconduct, or other non-excludable obligations.

7. Intellectual Property Rights

All content on bogrinsty.live, including text, graphics, logos, images, designs, layouts, and other materials, is owned by or licensed to KALYAN SOFTWARE SOLUTIONS PRIVATE LIMITED and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, display, publish, reverse engineer, or create derivative works from our website content or materials without our prior written consent, except where such use is permitted by law.

Unless otherwise agreed in writing, all drawings, concepts, estimates, plans, and project documentation prepared by us remain our intellectual property until full payment is received, and may not be reused for other projects without our consent.

8. Data Protection and Privacy

We may collect, use, store, and process personal data in connection with inquiries, quotations, bookings, service delivery, invoicing, customer support, legal compliance, and website operation.

The types of data we may process include name, contact details, address, project details, communication records, payment information, and technical website usage data. We will take reasonable measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

We may share personal data with employees, contractors, service providers, payment processors, legal advisors, and authorities where necessary for service delivery, compliance, fraud prevention, or legal obligations.

By using our services, you consent to the processing of your personal data as described in these Terms and in any applicable privacy notice published by KALYAN SOFTWARE SOLUTIONS PRIVATE LIMITED. You are responsible for ensuring that any personal data you provide to us is accurate and lawfully shared.

9. Force Majeure

We shall not be liable for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to natural disasters, fire, flood, storm, epidemic, pandemic, war, civil unrest, labor disputes, government action, transport disruption, utility failure, supply chain interruptions, or acts of third parties.

In the event of force majeure, our obligations will be suspended for the duration of the event, and we may extend timelines, reschedule work, or terminate the affected service if continued performance becomes impracticable.

10. Changes to Terms

We may update or modify these Terms from time to time to reflect changes in our services, business practices, or legal requirements. The updated Terms will be posted on bogrinsty.live with a revised effective date.

Your continued use of the website or our services after any changes become effective constitutes acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using our services.

11. Applicable Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws applicable in India, without regard to conflict of law principles.

Subject to any mandatory legal provisions, the courts having jurisdiction over Hyderabad, Telangana, India shall have exclusive jurisdiction over any dispute, claim, or proceeding arising out of or relating to these Terms, the website, or the services provided by KALYAN SOFTWARE SOLUTIONS PRIVATE LIMITED.

12. Contact Information

For questions, notices, complaints, cancellations, or support, please contact:

• Company: KALYAN SOFTWARE SOLUTIONS PRIVATE LIMITED
• Address: PLOT NO 64 AND 65 FLAT NO 301 MAA NIVASAM APARTMENTS HARIPURI COLONY, HYDERABAD, Telangana, India - 500035
• Email: [email protected]
• Phone: +91 22 3464 5687
• CIN: U72900TG2022PTC168783
• Website: bogrinsty.live

13. Severability Clause

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or competent authority, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

By using our website or engaging our services, you acknowledge that you have read and understood these Terms and agree to be bound by them.