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Privacy Policy of KALYAN SOFTWARE SOLUTIONS PRIVATE LIMITED

1. Introduction and company information

This Privacy Policy explains how KALYAN SOFTWARE SOLUTIONS PRIVATE LIMITED collects, uses, discloses, transfers, stores, and protects personal data when you visit or use our website bogrinsty.live, contact us, or otherwise interact with our services.

KALYAN SOFTWARE SOLUTIONS PRIVATE LIMITED is the data controller for the processing of personal data described in this Privacy Policy, unless otherwise stated.

  • Company name: KALYAN SOFTWARE SOLUTIONS PRIVATE LIMITED
  • Registered address: PLOT NO 64 AND 65 FLAT NO 301 MAA NIVASAM APARTMENTS HARIPURI COLONY, HYDERABAD, Telangana, India - 500035
  • Email: [email protected]
  • Phone: +91 22 3464 5687
  • CIN: U72900TG2022PTC168783
  • Website: bogrinsty.live
  • Business type: Håndverk

This Privacy Policy is intended to be read together with any applicable terms of use, service agreements, and consent notices. By using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Data collection and processing

We may collect and process the following categories of personal data, depending on your interaction with us:

  • Identity data: name, username, title, and similar identifiers.
  • Contact data: email address, phone number, postal address, and communication preferences.
  • Transaction and service data: details of inquiries, orders, service requests, quotations, invoices, payments, and related correspondence.
  • Technical data: IP address, browser type, device identifiers, operating system, log files, and usage data collected through cookies or similar technologies.
  • Profile and preference data: interests, service preferences, and feedback.
  • Communication data: messages sent to us, call records where permitted, support requests, and complaint details.
  • Business-related data: information necessary to provide handcrafted or related services, including project specifications, delivery details, and customization requirements.

We collect personal data directly from you, automatically through your use of our website, and from third parties such as service providers, payment processors, analytics providers, and publicly available sources where lawful.

We process personal data only to the extent necessary for legitimate business purposes, contractual performance, legal compliance, and where applicable, with your consent.

3. Purpose of data processing

We process personal data for the following purposes:

  • to provide, operate, and improve our services and website;
  • to respond to inquiries, requests, and customer support communications;
  • to prepare quotations, process orders, manage transactions, and deliver services;
  • to communicate with you regarding updates, service notices, and administrative matters;
  • to personalize user experience and understand service usage;
  • to maintain records, accounting, and internal administration;
  • to detect, prevent, and investigate fraud, misuse, security incidents, and unlawful activity;
  • to comply with legal obligations, regulatory requirements, and lawful requests from authorities;
  • to enforce our agreements, protect our rights, and resolve disputes;
  • to carry out analytics, testing, and service improvement;
  • to send marketing communications where permitted by law and, where required, with your consent.

4. Legal basis for processing

Where applicable privacy laws require a legal basis, we process personal data on one or more of the following grounds:

  • Consent: where you have given clear permission for specific processing activities.
  • Contractual necessity: where processing is necessary to enter into or perform a contract with you.
  • Legal obligation: where processing is necessary to comply with applicable laws, regulations, tax, accounting, or regulatory obligations.
  • Legitimate interests: where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
  • Vital interests: where necessary to protect life or physical safety in exceptional circumstances.
  • Public interest or official authority: where applicable under relevant law.

For certain processing activities, such as optional marketing or non-essential cookies, we may rely on your consent where required by law.

5. Data sharing and third parties

We may share personal data with the following categories of recipients, only as necessary and subject to appropriate safeguards:

  • Service providers: hosting providers, IT support, cloud storage, analytics, communications, and security vendors.
  • Payment processors and financial institutions: for payment processing, refunds, fraud prevention, and reconciliation.
  • Professional advisers: lawyers, auditors, accountants, consultants, and insurers.
  • Business partners and contractors: where needed to fulfill service requests, deliver handcrafted products or related services, or support operations.
  • Authorities and regulators: where disclosure is required by law, court order, or lawful request.
  • Successors in interest: in connection with a merger, acquisition, restructuring, sale of assets, or similar corporate transaction.

We do not sell personal data in the ordinary sense unless expressly stated otherwise in a separate notice and permitted by applicable law. Third parties are required to process personal data only for specified purposes and in accordance with contractual and legal obligations.

6. Data transfer to third countries

Where personal data is transferred outside India or to jurisdictions that may not provide the same level of data protection, we will take appropriate measures to protect such data in accordance with applicable law. These measures may include:

  • contractual safeguards with recipients;
  • security and confidentiality commitments;
  • transfer assessments where required;
  • technical and organizational protections such as encryption and access controls.

By using our services, you acknowledge that your personal data may be processed in locations where our service providers or business partners operate, subject to applicable legal protections.

7. Storage duration

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account and service data are retained for the duration of the relationship and for a reasonable period thereafter.
  • Transaction, invoicing, and tax records are retained as required by applicable accounting, tax, and commercial laws.
  • Support communications and correspondence are retained for as long as needed to resolve issues and maintain records.
  • Marketing data is retained until you opt out or withdraw consent, where applicable.
  • Technical logs and security records are retained for a limited period unless needed for investigation, compliance, or legal claims.

When personal data is no longer required, we will delete, anonymize, or securely archive it in accordance with our retention practices and legal obligations.

8. User rights

Subject to applicable law, you may have the following rights regarding your personal data:

  • Access: the right to request confirmation of whether we process your personal data and to obtain a copy of that data.
  • Rectification: the right to request correction of inaccurate or incomplete personal data.
  • Erasure: the right to request deletion of your personal data where legally applicable.
  • Restriction: the right to request limitation of processing in certain circumstances.
  • Data portability: the right to receive certain data in a structured, commonly used, machine-readable format and, where feasible, to have it transmitted to another controller.
  • Objection: the right to object to processing based on legitimate interests and, where applicable, direct marketing.

To exercise your rights, please contact us using the details provided below. We may need to verify your identity before responding. We will respond within a reasonable time and in accordance with applicable law.

9. Withdrawal of consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

If you withdraw consent, we may no longer be able to provide certain services or features that depend on that consent. We will inform you if this is the case.

10. Right to complain

If you believe that our processing of your personal data violates applicable law, you may contact us first so that we can address your concern. You also have the right to lodge a complaint with the competent data protection authority or other relevant regulatory body in your jurisdiction, subject to applicable law.

We encourage you to contact us directly so that we can attempt to resolve any issue promptly and fairly.

11. Data security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss, destruction, or misuse. These measures may include:

  • access controls and role-based permissions;
  • encryption in transit and, where appropriate, at rest;
  • secure hosting and network protections;
  • monitoring, logging, and incident response procedures;
  • staff confidentiality obligations and training;
  • regular review of security practices and vendor safeguards.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we strive to protect your personal data using commercially reasonable safeguards.

12. Contact information

If you have any questions, requests, or concerns about this Privacy Policy or our processing of personal data, please contact:

  • Data controller: KALYAN SOFTWARE SOLUTIONS PRIVATE LIMITED
  • Address: PLOT NO 64 AND 65 FLAT NO 301 MAA NIVASAM APARTMENTS HARIPURI COLONY, HYDERABAD, Telangana, India - 500035
  • Email: [email protected]
  • Phone: +91 22 3464 5687
  • CIN: U72900TG2022PTC168783
  • Website: bogrinsty.live

13. Changes to privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, operational needs, or service offerings. Any revised version will be posted on our website with an updated effective date, where applicable.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy to the extent permitted by law.

4/27/2026 Hjem